Shipping, Returns and Refunds Policy

Returns and Refunds

Our products can be returned within 14 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 14 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Shipping

Shipping is made by delivery courier during 3 – 5 business days.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Shipping, Returns and Refunds Policy, please contact us:

+371 63 030 340

info@crocusoptic.lv

Dear Customers, in connection with COVID-19 - possible delay in the delivery of orders.